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Return Policy

Return Policy Details
If for any reason you aren't satisfied, you can return your item in its original condition for a refund or exchange less the original cost of shipping within 7 calendar days of delivery. All items or packages shipped free of charge will be subject to a $25 service fee. If unit has been installed it can no longer be returned. If product is not returned in its original manner including a boxes, manuals, original container the return will be subject to a 20% restocking fee. All free items must be returned together with purchased items in order to receive a full refund. No return or exchange accepted after 21 calendar days from the date of delivery. No returns or exchanges on items marked "As Is", "Clearance Item", or "Surplus Parts". No returns or exchanges on "Make Offer" orders/products. No returns or exchanges on special/customized orders. No returns or exchanges on items sold/bought through auction web sites such as eBay or Amazon. No return or exchange on items that are altered, dismantled, modified, tampered by anyone other than technicians of YanTech USA. No return or exchange on items with broken warranty seals. No refund on shipping fees. If you have any questions about our return procedure, please don't hesitate to contact us.  If the buyer could not accept the package for any reason and the package is returned, the shipping charge will be deducted from the refund.

Return Instructions
1. Contact for a Return Authorization Code. Write this code on outside of the box you are returning.
2. Place all the original packaging in the box, including the instruction manual and all accessories. Enclose return slip
3. We strongly recommend that you use a delivery service that can be tracked and insured. Items must be received in a resalable condition. If items show signs of use or wear including original boxes items will be subject to a 20% restocking fee.
4. Refunds can take up to three weeks to complete. Original shipping amount will not be refunded. A $25.00 service fee will be charged on all items.
Once your return is received, it will be reviewed by our Quality Assurance department. You will receive notification regarding your return or exchange within 21 days.
Any unauthorized, improperly packaged, or non-insured packages will be returned to sender. Items that show signs of wear or have been, scratched, altered, or damaged in any way cannot be accepted for return.

 

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